Question 1

Where do our oysters come from?

Accepted Answer

Our oysters are born and raised in Normandy , the historical cradle of French oyster farming. They come from our own family farms, where each oyster is cultivated with expertise, patience, and respect for the sea.

Question 2

What makes La Belle oysters unique?

Accepted Answer

We select only pieces of exceptional quality , with a perfect balance between minerality, sweetness and persistence.Our strength lies in the absolute control of the chain: cultivation, purification, selection, preparation and chilled delivery with French standards of excellence.

Question 3

What destinations do we ship to?

Accepted Answer

We deliver to all of mainland Spain , with a special service for the Balearic Islands. For other locations, we review each request with personalized attention.

Question 4

Do we work with the hospitality industry and private individuals?

Accepted Answer

Yes. We collaborate with fine dining restaurants, distributors, hotels, catering companies , and we also cater to private orders for those who wish to experience French cuisine at home.

Question 5

What is the minimum order?

Accepted Answer

To guarantee freshness and French traceability, we usually work with full cases . Professional orders can be adjusted according to the area and volume.

Question 6

How far in advance should I order?

Accepted Answer

We recommend placing your order 24–48 hours in advance .For events, banquets or special services, we appreciate advance booking a few days in advance.

Question 7

Preservation: How to keep oysters at their ideal point?

Accepted Answer

Store between 6ºC and 6ºC , always in its original box.A well-cared-for oyster maintains all its freshness, firm texture and Atlantic perfume for several days.

Question 8

How do we guarantee the cold chain?

Accepted Answer

All our logistics are carried out in certified refrigerated transport , following the rigorous French temperature control standards from the farm to your table

Question 9

Do we offer oyster shucking and bar services?

Accepted Answer

Yes. We offer Maâitre Écailler , oyster bars for events, elegant setups, and complete bespoke service.

Question 10

Are the oysters purified?

Accepted Answer

Yes. All of them go through approved wastewater treatment plants , strictly respecting European regulations and French health standards.

Question 11

Do we issue invoices?

Accepted Answer

Always. Invoicing with the corresponding VAT for the hospitality industry, distributors, and private clients.

Question 12

Payment methods

Accepted Answer

We accept bank transfers, cards, POS terminals, and offer special conditions for recurring business customers.

Question 13

Can I schedule regular deliveries?

Accepted Answer

Yes, we design custom calendars tailored to the pace and needs of each establishment. For more information, contact us at info@labellehuitre.com

Question 14

Freshness guarantee

Accepted Answer

If you receive a product with a problem, we only need a photo taken at the time of delivery.Our guarantee of excellence ensures immediate replacement or compensation.

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